A new Singapore watchlist, dynamic ID document compression, and improved error handling 🇸🇬

New

• Dynamic compression for ID document images, enabling faster and more reliable uploads
• 🇸🇬 Singapore AGC Terrorist and Terrorist Entities list (API code: SG_SOF) is now available for screening individuals

Improvement

• We now show a more helpful completion message on a user's mobile handoff device when they should resume using their original device
• If an ID document upload fails for any reason, a helpful error message is now shown that allows a user to re-start their upload
• Improved the behavior of SMS handoff links in Flow to make it clearer if SMS handoff fails for any reason
• Significantly improved name extraction and name matching for Japanese IDs

Fix

• Fixed an issue that could cause an error screen to show up on the Flow mobile handoff if a session has already been completed
• Fixed a visual issue that could cause audit trails for manual Flow step overrides to not appear on the dashboard
• Fixed an issue with some legacy template configurations that could cause an error when reflowing a documentary verification
• Fixed an issue where the Flow dashboard would crash if an associated Screening was in the rejected state