Changelog

Learn about all of the latest product updates, every week

May 9

Screening reports, new review workflows, searchable country configuration, and more 📃

You can now create CSV exports of all screenings created within a selected date range. Navigate to the "Screening reports" tab to generate your first report
We have overhauled screening reviews to help you tailor workflows to your specific use case. You can now choose when to require a secondary review and configure whether additional reviews are escalated to a manager
In secondary review workflows, we now require both reviews to be in agreement for all hits. If there is a disagreement, or if a new hit is surfaced before the second review is completed, the review process will be restarted

The country selection modal in the editor now allows you to search by country name and country code
Timestamps on the flow and screening timelines are now displayed in a simpler and clearer way
The program reviewers table is now hidden if no roles were assigned for that program
The program reviewers "Permissions" wording was clarified to "Role"
Additional validations were added to the SSN input field
The document verification system now catches additional cases of fraud
Improved copy and styling for match rule warnings
The dashboard now displays a clearer message when no data can be found for a Lightning verification

Fixed a bug where Malaysian ID documents could not be approved since they do not have a date of birth
Fixed an issue where some checkboxes in the Flow Editor would render incorrectly
Fixed input validations on the Street and City address fields in Flow
Fixed a bug where clicking the back button after selecting a document type would not reset the selection
Fixed a bug where users would not be alerted if their phone number was invalid
Fixed a bug where some custom reflows could get stuck right before the Selfie Check step
Fixed a missing space in the screening review display in the timeline
Fixed an issue where you could resubmit a document type while a document was already processing and see an error
Fixed some visual glitches with screening configuration selectors

Apr 4

April 4

You can now filter Screening customers by the existence of PEP, sanction, or criminal hits. This can help you prioritize which queues to review so you can improve your focus
We've completely overhauled how Screening secondary approvals for hits are displayed in the dashboard. Based on customer feedback we have significantly improved the clarity of exactly what happened and when during a secondary approval process

Upgraded the UK, Turkey and Australian watchlists to support new data changes
Redesigned the user program access selector table for Screenings
Improved incognito mode detection accuracy for fingerprinting in Safari
Improved the behavior of when new potential watchlist hits are discovered between an initial approval and a secondary Screening approval. The fact that a reset is occurring is now also displayed in the feed.

Fixed an issue with auto-advancing Flow sessions that have a Screening watchlist hit when secondary approvals for reviews are enabled
Fixed an issue where the Identity Search index container would not match the width of the historical searches graph
Fixed an issue with the test mode banner being obscured in certain situations on the Flow Editor
Fixed an issue where long program names would be incorrectly clipped in the New Screening modal
Fixed an issue with long program names breaking the Screening index header

Mar 21

March 21

We've been hard at work preparing for some highly requested new features that will start rolling out next week - stay tuned!

Screening filter dropdowns will now auto-collapse after selecting an option
Improved Screening watchlist parsers to handle additional name cases
Dashboard users who have been deleted will now show up properly on Screening audit trail feeds

Fixed an issue where an unnecessary ellipsis was displayed next to Screening status labels
Fixed a regression that could make it impossible to create entity screenings in some cases
Fixed an issue that could cause the "Confirm all" or "Dismiss" all buttons on Screening to disappear for users who had not been added to a Screening program

Mar 7

March 7

We've built a new button called "Show JSON" into our API Reference, which allows you to immediately see the corresponding JSON representation of any part of the API description. This can make learning the API as a newcomer significantly easier and reduce the amount of time you spend comparing descriptions with JSON.
You can now quickly expand and collapse all attributes within an endpoint with one click in our API Reference.

Upgraded the risk engine to handle additional cases of fraud that we have discovered in the wild
A large number of improvements to our underlying watchlist parsers to maximize data quality from the influx of new sanctions over the last month
Improved the list potential next reviewers in the assignment dropdown when double confirmation Screening reviews are enabled
Exclude non-active users from the Screening assignment dropdown to reduce noise
Improvements to our retry infrastructure when various external data providers have network issues

Improvements to our retry infrastructure when various external data providers have network issues
Fixed an issue where our risk engine could become stuck as processing when certain unexpected responses are received
Fixed an issue where the Flow Editor left settings pane would not extend to 100% height on tall screens

Feb 28

February 28

You can now submit ITINs and ATINs in both the Flow and Identity products, boosting your ability to verify more people residing in the United States. ITINs are issued by the IRS to individuals who are required to have a US taxpayer identification number, but who do not have and are not elligible to obtain an SSN. ATINs are issued to individuals that are pending adoption whose parents are not able to get an SSN issued for them.

The confusing "View all searches" button was removed from the identity dashboard and replaced with "Clear all filters" which only shows when identity results are being filtered

Fixed an issue where Flow sessions that failed the SMS verifications step would not render an informative notice explaining why the session stopped
Fixed an issue where a loading spinner would jump around when trying to override the status of a documentary verification