Expanded Lightning coverage, optional ID collection, SMS device handoffs, documentary improvements, and more 🌍

New

• Additional countries now support Lightning verifications:

  • 🇨🇱 Chile
  • 🇵🇭 Philippines
  • 🇨🇴 Colombia
  • 🇬🇮 Gibraltar

• ID number collection can optionally be disabled for the following countries:

  • 🇨🇦 Canada
  • 🇪🇸 Spain
  • 🇮🇹 Italy
  • 🇯🇵 Japan
  • 🇱🇺 Luxembourg
  • 🇵🇭 Philippines
  • 🇵🇱 Poland
  • 🇵🇹 Portugal
  • 🇺🇸 United States

• Mobile handoffs for documentary verifications can now use a link sent via SMS in addition to a QR code in the US and Canada

• Flow now has a pending_review state which occurs when an associated screening requires review. Clearing the screening will result in a successful Flow session.

• Added a link from the Screening Flow step to the associated screening dashboard

• Added the ability to present your own Privacy Policy to users alongside Cognito's Privacy Statement

Improvement

• Improved the upload performance of documentary verifications
• Currently active Flow sessions can now be retried, without having to wait for the session to expire. The previously active session will end in a canceled state.
• Increased session expiration time from 48 hours to 2 weeks
• Documentary verifications now offer one additional attempt (up to 3)
• Documentary verifications may be retried in more cases
• Documentary verification match rates are improved under certain conditions
• We now support Brotli compression for our dashboard and the Flow modal resulting in slightly faster load times in all modern browsers
• Adjusted wording on the Flow dashboard to make the outcome of final steps clearer

Fix

• Fixed issue where Flows created through the API were wrongly attributed to a dashboard user
• Fixed issue where suggested country would be incorrect in some cases
• Fixed issue where birthday day would be filled incorrectly when navigating back in the Flow modal
• Fixed issue with collecting address information in the Philippines